Dear Valued Customer,
As part of our ongoing commitment to transparency and security, we want to alert you to recent bad actor attempts to impersonate legitimate businesses—including ours—in order to mislead customers into making payments to fraudulent accounts. These schemes often involve fake emails or invoices requesting changes to banking information or other sensitive details.
Please know: we will never change our name, organizational structure, banking information, or other critical business details without direct communication from someone you personally know within our organization.
If you receive a message or request that seems unusual or unexpected, or if you have concerns about the legitimacy of a message or request, we urge you to reach out directly to your known contacts within our organization before taking any action. As fraud schemes grow increasingly sophisticated, staying vigilant together is essential. Your trust and partnership are extremely important to us, and we are committed to maintaining the integrity and security of our relationship.
Thank you for your continued support.
Sincerely,
Spicers Canada
